We recently had a floor in our home, not a great time too because of Covid. Jessica G. from the Anaheim branch was dispatched and I have to say from first meeting her to the end of the mitigation and removal she was AMAZING! She was thorough, knowledgeable and was available and kind through the whole process. She treated me as a friend who was in need and not just another phone number/client. Having a flood in your home and watching the removal and tear down of your loved space is not easy, but Jessica made the entire process bearable. I hope that Alliance knows how lucky they are to have such an incredible person on their staff. I would highly recommend this company, they did an incredible job. If you are lucky enough to have Jessica as your tek, then you are all set:)